Версия 6.7.2 (22.02.2024) - edna docs

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Hotfixes
- Версия 6.7.2 (22.02.2024)
SME API
- SME API: Instant Messengers
edna Chat Center
- Getting Started
- Agent Operations
  - Getting Started
  - Managing Personal Queue
  - Processing Threads
  - Working with Client Profile
  - Using Other Features of Agent WP
- Supervisor Operations
- Admin Operations
  - Configuring Web Widget
  - Information
    - Agent Work License Information for Administrator
  - Getting Started
  - Configuring Routing Settings
  - Configuring Agent Workplace
  - Defining Client Chat Settings
  - Working with Service Scenarios
    - Configuring Chat Invitation Scenario
  - Managing Integrations
  - Managing User Accounts
    - Creating New User Accounts
    - Editing and Blocking User Accounts
- Chatbots
- SDK Capabilities
  - Chats in Mobile Apps
- Additional Capabilities
  - How to Route Threads to Personal Managers
API
- edna Pulse API
  - Introduction
    - General Information
  - Messages
  - Channels
    - Receiving List of Channels
  - Cascades
    - Retrieving Details of Cascades
    - Cascade verification errors
  - Templates
  - Audience
  - Callbacks
    - Setting Up Callback URLs
- edna Chat Center API
  - Authorization
    - Login Request
    - Configuring Token Lifetime in edna Chat Center
  - Agents
  - Supervisors
    - Create Supervisors
    - Update Supervisors
  - Users
    - Block or Unblock Users
  - Clients
  - Threads
  - Quality
  - Messages
  - Commands
    - Send Template
  - Routing
    - Queued Threads
  - Inactivity Reasons
  - Distribution Threads
    - Create New Distribution Thread
    - Get Distribution Threads
- edna Chat Center API for Bot Connect
Additional Channel Info
- WhatsApp
- Push
Release Notes
- edna Pulse
- edna Chat Center
edna Pulse
- FAQ edna Pulse
  - WhatsApp
- Getting Started
  - Getting Started with edna Pulse
- Channels
- Templates
- Cascades
  - Cascade Operation Principles
  - Creating Cascades
- Audience
- Broadcasts
- Analytics
  - Message Analytics
  - Reviewing Summary Report
- Integration
- Profile
  - Managing Your Profile
- Company Profile
- Notifications
  - Reviewing Notifications

KB Home
Hotfixes
Версия 6.7.2 (22.02.2024)

Исправления

Исправили ошибку в значении параметра startTime при круглосуточной доступности канала на устройствах iOS.
Исправили ошибку шифрования при отправке исходящих сообщений.

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