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4.7.5 (June 23, 2022)

We have fixed the following behavior:

  • An issue in the interface occurred when an agent switched between active threads.
  • An active thread did not display in the agent’s personal queue.
  • A preview of the most recent message sent by an agent did not display in the thread in a personal queue.
  • An agent’s status did not change immediately upon changing it.
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