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Official Channel Status

What is the official channel status?

The official channel status means that the company has verified the authenticity of its account and has been verified by Facebook Business Manager. Official channels have a green checkmark next to their name. The official channel status doesn’t affect its operation.

Read the article to learn how to verify your account.

How do I get the official channel status?

To obtain official status, the company should verify the authenticity of its account and verify it in Facebook Business Manager. Only a publicly-known company can be granted official status.

Read the article to learn how to verify your account.

What is the official channel status for?

Official channels have a green checkmark next to their name. When customers receive messages through the official channel, they see the company name instead of the phone number. An official channel also increases customer confidence and reduces the risk of complaints.

Read the article to learn how to verify your account.

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