Connecting to WhatsApp is simple Chat with customers in their favorite messenger using the edna-powered WhatsApp Business API. Connect edna Pulse Working in edna Pulse: adding channels to communicate with clients, creating templates, adding clients, setting up cascades and broadcasts and reviewing their results edna Chat Center Detailed descriptions of daily tasks of agents, supervisors, and admins, quick start settings, routing rules, segmentation patterns, etc. API Working with edna public APIs for sending and receiving messages in edna Platform via different channels Additional Channel Info Channel requirements, possible prerequisites for working with channels available in edna Platform, licensing conditions, etc.