Create Quality Survey

Creates a quality survey you can send your clients to rate the service of your contact center.

Request Parameters

binaryQuestionbooleantrue if there are two options for an answer
minValuelongMax score
maxValuelongMin score
sendingFrequencylongSending frequency. For example, if it is equal to two, Quality will be sent to every second client.
hideAfterlongNumber of seconds within which Quality will be available to the client after the thread is closed

HTTP Request

POST /api/v1/quality HTTP/1.1
Content-Type: application/json
Authorization: Bearer <integrator_token>
Content-Length: 280
Host: localhost: 8080
    "binaryQuestion": false,
    "question": {
        "minValue": 1,
        "maxValue": 5,
        "kpi": 4.02,
        "text": "Please rate our service",
        "displayText": "Quality of service"
    "requiredMessageCount": 2,
    "sendingFrequency": 1,
    "hideAfter": 300

Example of a Successful HTTP Response

HTTP/1.1 200 OK
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