6.2.0 (October 6, 2023)

New Features

Improved access security settings for agents to client files.

Bug Fixes

  • Fixed an error in the agent’s automated workplace: when the client sent an emoji reaction to a message in the WhatsApp channel, the agent received an empty message. Reactions are not supported yet.
  • Fixed an error of displaying the message history in the client and agent chats.
  • Fixed an error in which some filters were reset when logging back in to the supervisor’s automated workplace.
  • Fixed several errors in the operation of the email channel:
    • The email channels were turned off in the outgoing message sending window;
    • The supervisor could not always send outgoing messages to the email channel.
  • Fixed minor issues in the supervisor’s and administrator’s automated workspace.
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