4.16.4 (November 10, 2022)

  • We have fixed minor bugs related to launching the response templates window using a hotkey in the agent WP.
  • We have corrected the behavior that caused the text of a sent response template to remain in the message input field in the agent WP.
  • We have fixed the issue that caused assigned tags to not display in the chat history of a thread on the History tab in the supervisor WP. 
4.16.2 (November 1, 2022)
Next Article 4.16.1 (October 27, 2022)
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