5.11.2 (June 27, 2023)

Bug fixes

  • We’ve fixed the problem with the missing quotation icon in some messages in the Agent WP.
  • We’ve restored the delivery of attachments to messengers and social networks.
  • We’ve restored the operation of the Agent WP when adding a new individual response template.
  • We’ve restored icons for the Minerva knowledge base widget in the Agent WP.
  • We’ve restored scrolling when with the Comments or Attachments filter selected in the mobile Agent WP.
  • Tags are now displayed in the order they were added to the thread in the Agent and Supervisor WP.
  • We’ve restored the correct display of the “>” symbol in history in the Agent and Supervisor WP.
  • We’ve fixed errors that occurred on the authorization page if the user’s login contained a single quote.
  • We’ve restored the occupancy rate calculation in the Operational performance report by agent.
5.11.3 (July 21, 2023)
Next Article 5.11.1 (June 15, 2023)
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