Quick Reply Buttons

A chatbot can send quick reply buttons in the chat (see the quickReplies parameter in the Post Answers article). A client then can select one of the proposed buttons in response to the chatbot.

A system administrator can configure the following:

  • Max number of quick replies that can be displayed
  • Max length of a quick reply
  • In JS SDK (web widget) and Android/iOS SDK (mobile apps), you can customize the appearance of the buttons, as well as how they are located. For more details, refer to the respective documentation.
In this article