Updates
- Updated the authorization logic when using the web widget. Now, when the web widget user with the Authorized access type logs out, the user automatically becomes inactive and stops receiving browser push notifications.
Learn how to connect a web widget. - Added the ability to update the Instagram and Facebook channel tokens.
Learn how to connect an Instagram channel and how to connect a Facebook channel.
Bug Fixes
- Fixed bugs in the operation of edna Chat Center in different time zones.
- Fixed bugs in the English version of edna Chat Center.
- Fixed a bug with displaying the button for writing outgoing messages in the supervisor’s automated workplace.
- Fixed the image preview bug in messages.
- Fixed a bug with displaying the agent status when closing the window.
- Fixed a bug with displaying hints from the bot in response templates when switching between threads.
- Fixed a bug with displaying the lock button when the thread is open in the supervisor’s automated workplace.
- Fixed a bug with downloading files in the web widget.
- Fixed a bug with playing OGG format files in the agent’s automated workplace on iOS devices.
- Fixed a bug with displaying chat in threads.
- Fixed a bug with displaying the Save button in the settings.json web widget editor.
- Fixed the popup window bug when viewing threads.
- Fixed a bug with counting unread messages.
- Fixed a bug with receiving files by agents.
- Optimized thread routing.