Supported Content

In this article, we will cover the types of content that are supported in edna Chat Center. They might be different for messengers and social media, and they also vary for incoming and outgoing messages. Use the tables below for reference.

Incoming: Messengers and Social Media > edna Chat Center

WhatsAppTelegramVkontakteViber publicViber Business MessengerApple Business Chat
Client’s avatar+++
Client’s name+++
Clients’s username+++
Text message++++++
Image++++
Document++++
Audio file+++
Video file+++
Sticker+++
Emoji++++
GIF+++
Image with comment+++
Document with comment++
Location+++
Quoting+++
Contact

Outgoing: edna Chat Center > Messengers and Social Media

WhatsAppTelegramVkontakteViber publicViber Business MessengerApple Business Chat
Text++++++
Image++++++
Image with comment+++++
Document+++++
Document with comment+++++
Keyboard with custom buttons++
Buttons in dialog area+
Emoji+++++
Quoting
Message read status+++
What is edna Chat Center
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