Unassign Threads

Unassigns the thread from the current agent. You can only use this method if the parameter routing.enabled is set to false.



HTTP Request

PUT /api/v1/threads/2/unassign HTTP/1.1
Authorization: Bearer <integrator_token>
Host: localhost:8080

Example of a Successful HTTP Response

HTTP/1.1 200 OK

Failed HTTP Responses

There are no failed responses, only if an error with the code 500 is thrown.

Get Average Handling Time (AHT) for Threads Within Provided Period
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