- We’ve implemented fast navigation in threads on the History tab in the Supervisor WP:
- to the last message in the thread;
- to the first message in the thread.
- Now, tags assigned to the last thread in history are displayed in the View chat history modal window.
- We’ve added support for a new Ozon chat channel.
- We’ve restored the masking of the card number in the Agent WP.
- We’ve fixed the behavior when clicking Cancel after switching to an inactive status did not return the agent to the previous Out status.
- In the Agent WP, the correct playback of voice messages was restored.
- We’ve fixed the behavior when the “>” symbol was not displayed in the message text in the agent personal queue.
- We’ve fixed the behavior when the Supervisor WP did not display the client’s rating in the thread view on the History tab.
- We’ve fixed the display of icons for the number of threads in the personal queue and pinned messages in the Agent Status widget in the Supervisor WP.
- We’ve fixed changing the order of route points using drag-and-drop in the Administrator WP.
- We’ve removed the Mail field from the chatbot profile.
- We’ve restored the display of component versions on the authorization page.