- We have restored the functionality of sorting by the Started field on the History tab of the supervisor WP.
- We have fixed the behavior that caused the Inactive (kicked out) status to de doubled in the Threads > Your agents widget on the Monitoring tab of the supervisor WP.
- We have also fixed the issue based on which ogg files sent by clients did not play in the mobile version of the agent WP.
- We have restored the functionality of the universal commands.
4.16.1 (October 27, 2022)
27 October 2022