5.11.4 (July 28, 2023)

New features

  • In the Agent WP, we’ve added support for line wrapping in the field for client profile attributes, if they are received from authorized channels: chat in the iOS/Android mobile application and web chat in the authorized zone of your website.
    In the clientData JSON object, use the \n operator to add line breaks.

Bug fixes

  • We’ve fixed an error that caused the delivery of web push notifications to inactive agent devices in the mobile version of the Agent WP.
  • We’ve fixed a bug that prevented deleting active thread tags in the mobile version of the Agent WP.

5.11.5 (August 17, 2023)
Next Article 5.11.3 (July 21, 2023)
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