How to Set Up Work in Your Personal edna Pulse Account

11 July 2024

Step 1. Connect a channel to send broadcasts

  1. Go to the Settings → Channels section of your personal edna Pulse account.
  2. Click Add channel and select the required channel: SMS, WhatsApp, Viber, Push.
  3. Depending on the selected channel, follow the instructions:

Once you have successfully registered with the provider, you will receive a notification that the channel is ready for use.

Step 2. Add an audience for broadcasts

  1. Go to the Audience section of your personal edna Pulse account.
  2. Click Add to database and select one of the following options:

Step 3. Create and register a message template

  1. Go to the Settings → Templates section of your personal edna Pulse account.
  2. Click Add template and select the required channel: SMS, WhatsApp, Viber.
  3. Depending on the selected channel, follow the instructions for creating a template of the required type:

Operator templates created in edna Pulse should be registered with providers. Once registered, templates cannot be modified.

Step 4. Create a cascade to send messages sequentially

  1. Go to the Settings → Cascades section of your personal edna Pulse account.
  2. Learn how cascades work in edna Pulse.
  3. Follow the instructions to create a cascade.

Step 5. Create and send a broadcast

  1. Go to the Broadcasts section of your personal edna Pulse account.
  2. Follow the instructions to create and send a broadcast.
  3. If necessary, check the broadcast results.
    Read more in the article.

Step 6. View a report on messages

  1. Go to the Analytics→ Messages section of your personal edna Pulse account.
  2. View message analysis.
    Read more in the article.
  3. View a report on the messages.
    Read more in the article.
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