December 19, 2024

Updates

  • Added to the edna Pulse personal account the display of new notifications about WhatsApp rule violations and about the restriction or blocking of a WhatsApp business account. Now, if your WhatsApp business account receives a warning, is restricted or blocked, we will send you a notification in your personal edna Pulse account, as well as an email with the necessary information. Read more in the article.
  • Added two new WhatsApp channel statuses:
StatusDescription
Limited (WABA)The use of the WhatsApp business account and any associated WhatsApp channels has been temporarily restricted by Meta due to a violation of WhatsApp rules. The time limit will be displayed in the WhatsApp channel information. To remove the restrictions, submit an appeal following the instructions.
DisabledThe WhatsApp channel has been deactivated by Meta due to multiple violations of WhatsApp rules. To restore the channel, submit an appeal following the instructions.

Read more about the WhatsApp channel statuses.

Fixes

  • Fixed an error that could occur when trying to register a WhatsApp template in the edna Pulse personal account, as the subjectIds array wasn’t transferred. You can no longer send an empty subjectIds value.
  • Fixed error when registering a WhatsApp template for a signature associated with a WhatsApp business account with other blocked signatures.
  • Fixed an error that could occur when registering identical WhatsApp templates from different browser tabs at the same time. Updated the comment for the message-matcher-name-already exists error. Learn more about the api/message-matchers method.
In this article
In this article