Updates
- Added to the edna Pulse personal account the display of new notifications about WhatsApp rule violations and about the restriction or blocking of a WhatsApp business account. Now, if your WhatsApp business account receives a warning, is restricted or blocked, we will send you a notification in your personal edna Pulse account, as well as an email with the necessary information. Read more in the article.
- Added two new WhatsApp channel statuses:
Status | Description |
Limited (WABA) | The use of the WhatsApp business account and any associated WhatsApp channels has been temporarily restricted by Meta due to a violation of WhatsApp rules. The time limit will be displayed in the WhatsApp channel information. To remove the restrictions, submit an appeal following the instructions. |
Disabled | The WhatsApp channel has been deactivated by Meta due to multiple violations of WhatsApp rules. To restore the channel, submit an appeal following the instructions. |
Read more about the WhatsApp channel statuses.
Fixes
- Fixed an error that could occur when trying to register a WhatsApp template in the edna Pulse personal account, as the
subjectIds
array wasn’t transferred. You can no longer send an emptysubjectIds
value. - Fixed error when registering a WhatsApp template for a signature associated with a WhatsApp business account with other blocked signatures.
- Fixed an error that could occur when registering identical WhatsApp templates from different browser tabs at the same time. Updated the comment for the
message-matcher-name-already exists
error. Learn more about theapi/message-matchers
method.