This article briefly describes the edna Pulse personal account sections for a user with standard access rights. Detailed instructions on how to work in the sections are available in the edna Pulse documentation.
The edna Pulse personal account sections for a user with standard access rights:
| Section | Description |
| Home | Displaying the following summary information: • balance status; • license information; • information about upcoming charges and debts; • information about recent broadcasts; • recent changes to channels and templates. Access to balance status, license and fee information depends on the terms of the contract or offer. |
| Audience | Adding, editing, and deleting message recipients. |
| Broadcasts | Creating, editing and viewing the results of broadcasts. All broadcasts created, scheduled, and sent in edna Pulse are available to the user. The Broadcast initiator field may display the logins of different users. |
| Settings → Cascades | Creating cascades for sending broadcasts. |
| Settings → Channels | Connecting channels for sending broadcasts: WhatsApp, Viber. |
| Settings → Templates | Creating message templates: WhatsApp, Viber. |
| Analytics → Messages | Viewing analytics for incoming and outgoing messages. All incoming and outgoing messages in edna Pulse are available to the user. Possible sources of sending messages: • API: API edna Pulse; • Jivo: Jivo platform; • Chat Center: personal edna Chat Center account; • Personal account: personal edna Pulse account; • Test: the Test broadcast function. |
| Analytics → Summary report | Viewing summary reports on messages. Access to the section depends on the terms of the contract or offer. |
| Integration | Displaying data for configuring integration with edna Pulse. |
| Profile → My profile | Displaying information about the user’s profile: interface language, time zone, contact information. |
| Profile → Company profile | Displaying information about the company’s profile: licenses, bank details, tariffs. Access to balance status and fee information depends on the terms of the contract or offer. |
| Help | A link to the edna Pulse documentation and the email address for questions. |
| Notifications | Viewing event notifications in the edna Pulse personal account. |