MAU (Monthly Active Users) is the number of unique phone numbers of users from whom incoming messages were received and to whom outgoing messages were successfully delivered during a calendar month.
For example, if a company sends a broadcast on 31 October and the user responds on 1 November, the MAU is counted twice.
You can make mobile calls from a number connected to the WhatsApp API, but calling is not available using the WhatsApp application.
You won’t be able to receive messages in the WhatsApp mobile application if the WhatsApp Business API is enabled.
If the number is connected to the WhatsApp Business API, the WhatsApp application will be unavailable as you cannot use two WhatsApp products at the same time.
Send a request to technical support support@edna.io. In the request, specify the information to be changed and the channel for which the changes are required.
Yes, they can.
Follow the instructions.
Follow the instructions.
You can add a maximum of two links to websites or social networks to your company profile.
Make sure you send messages using registered operator templates that are active in Meta and edna Pulse. When sending messages, the text must fully match the registered templates, taking into account the number of characters, formatting and line breaks.
If you send messages via other systems, make sure that template messages are sent with all template attributes (signatures, headers), as some partners only support sending text templates.