Updates
- WhatsApp. Added the ability to run and schedule multiple scripts simultaneously in one WhatsApp account. Now you can simultaneously run an unlimited number of scripts with the External trigger and Recipients with tags conditions, and only one script with the Incoming message received condition. Now you don’t have to buy separate licenses for WhatsApp accounts to run multiple scripts at the same time.
- WhatsApp. Added an unsubscribe button to WhatsApp templates. Now, when creating new WhatsApp operator templates for the service and marketing messages categories, the unsubscribe button will be added by default in the fourth step. If the recipient clicks on this button in the message, edna Pulse will assign him the unsubscribe sign in a specific WhatsApp channel. The unsubscribe button will help manage the broadcast audience to reduce the risk of blocking WhatsApp channels. Now, recipients who have unsubscribed from broadcasts in the channel will no longer receive messages in it and complain about spam.
- WhatsApp. Added the ability to manage unsubscription from broadcasts in the WhatsApp channel when editing the recipient’s card.
- WhatsApp. Added hints about available MAU and used AMAU for the WhatsApp channel to edna Pulse’s personal account. Major changes:
- Now, in the Profile → Company Profile → Licenses section, WhatsApp licenses display the remaining MAU from the package and the used AMAU.
- Now, if you have used AMAU in the current month, in the Profile → Company Profile → Payment section the category of details of message routing services for WhatsApp is displayed when specifying the nearest monthly charges.
Now monitoring MAU and AMAU in WhatsApp channels has become more convenient — keep track of the MAU used and, if necessary, change the billing plan to a more profitable one.
- WhatsApp. Added a new webhook request for the recipient to click on a link button from a WhatsApp message. Now, if the recipient clicked on the link button in WhatsApp, edna Pulse will not only display the transition in the message report, but also send a webhook request to your server about this event. To receive such webhook requests, go to the Integration → Settings section in your edna Pulse account and specify the URL in the Webhook URL settings for tracking clicks on the WhatsApp link button. Only for WhatsApp templates, in which, when adding buttons, the Track link button clicks setting was enabled.