April 24, 2025

Updates

  • Added a new messageId parameter to the message status callback. Technical partners of edna can now compare the status of a callback message with a specific message in the history, regardless of how the message was sent: through the personal account of the technical partner software or directly through the edna Pulse API. For more information, see the API documentation articles:
To get information about the messageId parameter in the message status callback, update the integration with edna Pulse.
  • Changed the payload field validation when sending WhatsApp template messages and registering WhatsApp operator templates with quick reply buttons. Now, the maximum number of characters in the quick reply button code or text is 128. For more information, see the API documentation articles:
To avoid validation errors in the payload field, update the integration with edna Pulse.
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