General
Updates
- Improved routing performance when processing large numbers of threads.
- Added a password policy to the external API:
- When creating or changing a password via an external API, any password policy requirements set in the database are now applied to the new password.
- When changing a password via an external API, the user is now automatically logged out. Re-login is only possible with a new password.
Fixes
Fixed a bug that caused the web widget not to process attachments with an EXPIRED status.
Agent Workplace
Updates
- Added new search criteria: By text and By thread. Now you can search for threads by the words, phrases, or symbols used in them, as well as by the unique internal identifiers of the threads.
- Added the ability to open CRM customer cards in a new browser tab.
Fixes
Fixed a bug that caused user notifications to incorrectly display button poll ratings.
Supervisor Workplace
Fixes
- Fixed a bug that prevented you from undoing the rating on the poll button when viewing the messages on the History tab.
- In the new interface of the Monitoring tab:
- Removed the ability to open the chatbot card.
- Removed the display of deleted tags in the Tags filter.
Administrator Workplace
Fixes
- Fixed a summarizer bug that caused permissions to be reset when changing the query text or editing other parameters.
- Fixed a bug in the web widget channel configuration that did not apply changes when setting the
buttonsContainerTopparameter.