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6.14.0 (July 31, 2024)

Updates

  • Updated the edna Chat Center logo. The new logo is now displayed in the automated workplace of administrator, supervisor and agent as well as on the authorization page:
  • Updated the web widget tab favicon.

Bug Fixes

  • Fixed the error of getting outdated attachment statuses after deleting the attachment in the supervisor’s automated workplace.
  • Fixed the error of changing the status in the agent’s automated workplace.
  • Fixed the error of displaying hints for different threads in the agent’s automated workplace.
  • Fixed the error of sending messages with attachments without text in the agent’s automated workplace.
  • Fixed the error of simultaneous login to the same agent account from multiple devices or tabs.
  • Fixed the error of incorrect operation of the Settings → Sessions section in the supervisor’s automated workplace.
  • Fixed the error of sending attachments from response templates in the agent’s automated workplace.
  • Fixed the conditions for setting the time zone so that it matches the setting in the defaultTimezone configuration file.
  • Fixed the error of creating threads with Huawei push notifications.
  • Fixed the error of displaying the list of users in the administrator’s automated workplace.
  • Fixed the error of changing the agent status after updating the page.
  • Fixed links in notifications about temporary unavailability of chat in web widget.
In this article
In this article