Agent Workplace
Updates:
- Improved logic for editing and deleting quoted messages. Note the following features:
- If the edited message is quoted in the thread, the saved changes are also applied to the quote.
- If the deleted message is quoted in the thread, the quote is saved and marked as Message deleted.
- If you delete the reply to the quoted message, the quote is also deleted.
Read more about editing and deleting messages.
Supervisor Workplace
Updates:
- Updated the calendar on the History tab.
Fixes:
- Fixed report execution logic. The maximum number of attempts to execute a report is now calculated correctly.
- Fixed the operation of filters when executing reports. The Remember my choice for the next time option now works correctly and allows saving the specified filters for subsequent reports.
- Removed the display of the agent’s card when clicking on the bot’s avatar in the thread.