Currently, you may encounter the media-download-error when sending WhatsApp messages with attachments via the API. This error occurs when WhatsApp is unable to download the attachment from your server.

We are investigating this issue with WhatsApp and working on a resolution.

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2024
- 16 сентября, 2024

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Hotfixes
2024
6.13.3 (July 22, 2024)

6.13.3 (July 22, 2024)

22 July 2024

Fixed the error with authorization in edna Chat Center using the SSO (Single Sign-On) method.
Fixed the error with uploading a report in one day in the supervisor’s automated workplace.

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