Fixed the error of displaying a blank page after logging in to the supervisor’s automated workplace.
6.13.2 (July 17, 2024)
17 July 2024
Currently, you may encounter the media-download-error when sending WhatsApp messages with attachments via the API. This error occurs when WhatsApp is unable to download the attachment from your server.
We are investigating this issue with WhatsApp and working on a resolution.
We migrated the edna Pulse knowledge base to a new engine and stopped updating the documentation on this resource. Find all relevant information and updates on our new portal!
Open edna Pulse portal
Starting on November 1, 2025, the https://docs.edna.io/ resource will no longer be available. Please keep this in mind when working with the documentation. Until then, we recommend replacing all saved links and switching to the new portal.
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edna Pulse
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FAQ edna Pulse
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Additional Information
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For WhatsApp Channel
- Maintaining WhatsApp Channel Quality
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For Push Channel
- How to Get a Google Service Account JSON File
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For WhatsApp Channel
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edna Chat Center
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edna Pulse API
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Release Notes
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edna Pulse
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2024
- December 19, 2024
- December 12, 2024
- November 28, 2024
- November 21, 2024
- November 12, 2024
- November 7, 2024
- October 24, 2024
- September 26, 2024
- September 16, 2024
- August 20, 2024
- August 8, 2024
- July 30, 2024
- July 16, 2024
- July 4, 2024
- June 27, 2024
- June 20, 2024
- June 11, 2024
- May 27 2024
- May 14, 2024
- April 18, 2024
- April 4, 2024
- March 12, 2024
- February 26, 2024
- January 25, 2024
- January 23, 2024
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2023
- December 25, 2023
- December 14, 2023
- December 7, 2023
- November 30, 2023
- November 27, 2023
- November 16, 2023
- November 9, 2023
- November 2, 2023
- October 30, 2023
- October 3, 2023
- August 24, 2023
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- August 21, 2023
- August 15, 2023
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- July 31, 2023
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- May 23, 2023
- March 29, 2023
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- February 16, 2023
- February 7, 2023
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edna Chat Center
- 2025
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2024
- 6.21.0 (December 28, 2024)
- 6.20.0 (December 6, 2024)
- 6.19.0 (November 12, 2024)
- 6.18.0 (October 21, 2024)
- 6.17.0 (September 27, 2024)
- 6.16.0 (September 13, 2024)
- 6.15.0 (August 22, 2024)
- 6.14.0 (July 31, 2024)
- 6.13.0 (July 9, 2024)
- 6.12.0 (June 14, 2024)
- 6.11.0 (May 24, 2024)
- 6.10.0 (April 27, 2024)
- 6.9.0 (April 1, 2024)
- 6.8.0 (February 27, 2024)
- 6.7.0 (February 2, 2024)
- 6.6.0 (January 12, 2024)
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2023
- 6.5.2 (December 15, 2023)
- 5.16.0 (December 13, 2023)
- 6.5.0 (November 30, 2023)
- 5.15.0 (November 13, 2023)
- 6.4.0 (November 1, 2023)
- 6.3.1 (October 25, 2023)
- 6.2.0 (October 6, 2023)
- 5.12.0 (September 20, 2023)
- 5.11.0 (June 9, 2023)
- 5.10.0 (May 29, 2023)
- 5.5.0 (February 9, 2023)
- 5.4.0 (January 25, 2023)
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Hotfixes
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2024
- 6.20.1 (December 10, 2024)
- 6.16.1 (September 17, 2024)
- 6.13.5 (August 21, 2024)
- 6.14.1 (August 7, 2024)
- 6.13.4 (August 6, 2024)
- 6.13.3 (July 22, 2024)
- 6.13.2 (July 17, 2024)
- 6.13.1 (July 15, 2024)
- 6.12.1 (July 7, 2024)
- 6.9.1 (April 17, 2024)
- 6.7.2 (February 22, 2024)
- 6.6.1 (January 26, 2024)
- 5.17.1 (January 22, 2024)
- 2023
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2024
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edna Pulse
- 2024