Assigns a thread to an agent based on their userId
or login
in edna Chat Center (you need to specify either one of the parameters).
Permissions
---- Permissions:INTEGRATOR ----
Request Parameters
Parameter | Type | Description |
userId | long | Agent’s internal ID in edna Chat Center |
login | string | Agent’s login in edna Chat Center |
HTTP Request
PUT /api/v1/threads/1/assign HTTP/1.1 Content-Type: application/json Authorization: Bearer <integrator_token> Content-Length: 39 Host: localhost: 8080 { "userId": 1, "login": null }
Example of a Successful HTTP Response
HTTP/1.1 200 OK Vary: Origin Vary: Access-Control-Request-Method Vary: Access-Control-Request-Headers
Failed HTTP Responses
If the thread is already closed, the 400 status code will be returned.