Receiving Message Statuses

This article describes a callback method for sending information about changes in message processing and delivery status. A callback is a request for information about message status changes that we send to your server. The request parameters are passed in the request body.

Connection URL

To retrieve message callback statuses, during registration, you should specify your system’s API endpoint that will process incoming POST requests from API edna.

Example of the body of an incoming POST request:

{
  "requestId": "test-00135",
  "cascadeId": 11,
  "cascadeStageUUID": "001-test001",
  "subject": "test_subject",
  "subjectId": 2,
  "status": "READ",
  "statusAt": "2023-10-31T11:07:56Z",
  "error": null,
  "comment": null,
  "paymentData": {
    "@type": "WhatsAppConversationPaymentData",
    "conversationId": "test0001",
    "conversationType": "marketing",
    "chargeable": true,
    "type": "WHATSAPP_CONVERSATION"
  }
}

Request Format

Response Format

In response to a request from your server, the status of its execution should be returned with the code 200.

If the code 200 is not received in response to the callback request, edna Pulse makes 10 more request attempts with an interval of 2*X seconds between attempts (where X is the number of attempts) until the code 200 is received in response. That is, every 4, 8, 16, 32, 64, 128, 256, 512, 1024, 2048 seconds.

Delivery Statuses