Bug Fixes
- Fixed an error which didn’t play voice messages from the VK channel in the agent’s interface.
- Fixed an error in which the status of delivered or read messages wasn’t shown in the agent’s messages.
Currently, you may encounter the media-download-error when sending WhatsApp messages with attachments via the API. This error occurs when WhatsApp is unable to download the attachment from your server.
We are investigating this issue with WhatsApp and working on a resolution.