Bug Fixes
- We’ve fixed the problem with the missing quotation icon in some messages in the Agent WP.
- We’ve restored the delivery of attachments to messengers and social networks.
- We’ve restored the operation of the Agent WP when adding a new individual response template.
- We’ve restored icons for the Minerva knowledge base widget in the Agent WP.
- We’ve restored scrolling when with the Comments or Attachments filter selected in the mobile Agent WP.
- Tags are now displayed in the order they were added to the thread in the Agent and Supervisor WP.
- We’ve restored the correct display of the “>” symbol in history in the Agent and Supervisor WP.
- We’ve fixed errors that occurred on the authorization page if the user’s login contained a single quote.
- We’ve restored the occupancy rate calculation in the Operational performance report by agent.